Automatic collection of information
When you open the website, our servers automatically record the information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences, or the web page you visit before arriving at the website and services, website pages and the services you visit, the time spent on those pages, the information you search for on the site, the times and dates of access and other statistics.
Automatically collected information is used only to identify potential cases of abuse and to establish statistical information regarding the use and traffic of the Site and Services. This statistical information is not otherwise aggregated in such a way as to identify a particular user of the system.
Collection of personal information
You may access and use the Website and Services without telling us who you are or disclosing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Site, you may be asked to provide certain personal information (for example, your name and email address). We receive and store any information that you knowingly provide to us when you complete any online form on the Site. When necessary, this information may include the following:
Personal details such as name, country of residence etc.
Contact information such as email address, address, etc.
You may choose not to provide us with your personal information, but you may not be able to take advantage of some of the features on the Site. Users who are unsure about what information is required are welcome to contact us.
Use and processing of collected information
In order to provide you with the website and services or to comply with a legal obligation, we need to collect and use certain personal information. If you do not provide the information we request, we may not be able to provide you with the products or services you request. Some of the information we collect is directly from you through the Website and Services. However, we may also collect personal information about you from other sources. Any of the information we collect from you may be used for the following purposes:
- Creating and managing user accounts
- Sending administrative information
- Answering questions and providing assistance
- Requesting feedback from users
- Improving user experience
- Application of terms and conditions and policies
- Protection from abuse and malicious users
- Running and operating the website and services
The processing of your personal information depends on how you interact with the website and services, where you are in the world, and whether one of the following applies:
(i) you have given your consent for one or more specific purposes; this, however, does not apply whenever the processing of personal information is subject to the California Consumer Privacy Act or European data protection law;
(ii) the provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
(iii) the processing is necessary to comply with a legal obligation to which you are subject;
(iv) the processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;
(v) the processing is necessary for the purposes of the legitimate interests pursued by us or a third party.
Please note that under some legislation we may be permitted to process information until you object to such processing (by opting out), without having to rely on consent or any of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of personal information is a statutory or contractual requirement or a necessary requirement for the conclusion of a contract.
Disclosure of information
Depending on the Services requested or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties who work with us, any other affiliates and affiliates we rely on to help operate the website and the services available to you. We do not share personal information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements. We may share your personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to comply with our policies regarding personal information. These third parties are provided with the personal information they need only to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We will retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements, unless the law requires or permits a longer retention period. We may use any aggregate data derived from or incorporating your Personal Information after you update or delete it, but not in a way that personally identifies you. Once the retention period expires, the personal information will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be applied after the retention period has expired.
Transfer of information
Depending on your location, data transfers may involve the transfer and storage of your information in a country other than your own. You have the right to know the legal basis for transfers of information to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and about the security measures we take to protect your information. If such a transfer occurs, you can learn more by checking the relevant sections of this Policy or ask us using the information provided in the contact section.
You can exercise certain rights in relation to your information processed by us. In particular, you have the right to do the following:
(i) you have the right to withdraw your consent where you have previously consented to the processing of your information;
(ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent;
(iii) you have the right to find out whether the information is being processed by us, to obtain disclosures about certain aspects of the processing and to obtain a copy of the information being processed;
(iv) you have the right to verify the accuracy of your information and request that it be updated or corrected;
(v) you have the right, in certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it;
(vi) you have the right, in certain circumstances, to obtain the deletion of your Personal Information from us;
(vii) you have the right to receive your information in a structured, commonly used and machine-readable format and, if technically feasible, to transmit it to another operator without any hindrance.
This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract to which you are a party or on its pre-contractual obligations.
The right to object to processing
If personal information is processed in the public interest, in the exercise of an official authority vested in us or for the purposes of legitimate interests pursued by us, you can object to such processing by providing a reason related to your particular situation to justify objection.
Data protection rights according to the GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and the Operator aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Information. If you would like to be informed what personal information we hold about you and if you would like it removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
You have the right to request access to your personal information that we store and you have the ability to access your personal information.
You have the right to request that we correct any Personal Information that you believe is incorrect. You also have the right to ask us to complete Personal Information that you consider to be incomplete.
You have the right to request the deletion of your personal information under certain conditions of this Policy.
You have the right to object to our processing of your personal information.
You have the right to request restrictions on the processing of your personal information. When you restrict the processing of your personal information, we may store it, but we will not process it further.
You have the right to receive a copy of the information we hold about you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time when the Operator has relied on your consent to process your Personal Information.
You have the right to lodge a complaint with a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
How to exercise these rights
Any request to exercise your rights can be directed to the Operator through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information to enable us to verify that you are the person you claim to be or that you are the person's authorized representative. You must include sufficient detail to enable us to properly understand and respond to your request. We cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information relates to you.
We do not knowingly collect personal information from children under 18. If you are under 18 years of age, please do not submit personal information through the Website and Services. We encourage parents and legal guardians to monitor their children's Internet use and help enforce this Policy by instructing their children never to provide personal information through the Site and Services without their permission. If you have reason to believe that a child under the age of 18 has provided us with personal information through the Site and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do this on your behalf).
The Website and Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued your cookie.
Don't follow signals
Some browsers incorporate a Do Not Track feature that signals to the websites you visit that you do not want your online activity to be tracked. Tracking is not the same as using or collecting information about a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move between different websites over time. How browsers communicate the Do Not Track signal is still not uniform. As a result, the Website and Services are not yet configured to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail in this Policy, we limit the use and collection of your personal information.
We offer electronic newsletters that you can voluntarily subscribe to at any time. We are committed to maintaining the confidentiality of your email address and will not disclose your email address to third parties except as permitted in the information use and processing section or for the purpose of using a third party provider to send such e-mails. We will retain information submitted by email in accordance with applicable laws and regulations.
In accordance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. You can choose to stop receiving our newsletters or marketing emails by following the unsubscribe instructions included in those emails or by contacting us.
Links to other resources
The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of these other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each resource that may collect personal information.
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, alteration and disclosure of personal information under its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are Internet security and privacy limitations that are beyond our control; (ii) the security, integrity and confidentiality of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or modified in transit by a third party, despite its best efforts
If we learn that the security of the Website and Services has been compromised or users' personal information has been disclosed to unaffiliated third parties as a result of external activity, including but not limited to security attacks or fraud, we we reserve the right to take reasonable appropriate action, including, but not limited to, investigation and reporting, as well as notification and cooperation with law enforcement authorities. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach or if notification is otherwise required by law. When we do, we will post a notice on the site.
We reserve the right to change this Policy or its terms relating to the Website and Services from time to time at our discretion and will notify you of any material changes to the way we treat personal information. When we do, we will revise the updated date at the bottom of this page. We may also notify you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon posting of the revised Policy, unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised policy (or any other act specified at that time) will constitute your consent to those changes. However, without your consent, we will not use your personal information in a way that is significantly different from what was stated at the time your personal information was collected. The policy was created with WebsitePolicies.
Acceptance of this policy
You confirm that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
If you would like to contact us to understand more about this policy or would like to contact us about any issue related to your individual rights and personal information, you can do so via the contact form